Public Administration Data Management and Analysis Tools
Public administration
organizations manage huge data volumes and require
adjusting their processes, methodologies and operating
procedures to adequately satisfy demand. Service quality
assurance has to be measured but at the same time costs
and deviations from the budget system are to be controlled.
There is a strong need for integration of multiple
data sources to enable new services, to improve customer
self-service and to guarantee service quality.
With illuminate’s unique technology organizations
in the public administration sector can build fast and
flexible business intelligence applications that offer:
- Access and management of huge information
quantities in a rapid, dynamic and flexible way;
- Integration, homogenization and
cleansing of data from heterogeneous information sources;
- Analysis, detection and control
of deviations in budgets;
- Analysis and improvement of process
and methodology management;
- Customer segmentation by demographic
profiles, typologies, services used;
- Cost analysis, control and reduction
as per department, center, unit, etc.
|
